But with a moment of consideration about the hierarchical
nature of this representation, we realize that if we just have tasks at the
bottom and deliverables at the top, we really haven’t improved the situation
meaningfully. With no hierarchy, a
Deliverable with hundreds of tasks would be just as confusing as a project with
hundreds of tasks.
Therefore, it’s easy to determine that for large projects,
there could be several layers between the Deliverable and the Task, as
represented by this diagram with arbitrary names for the intermediate levels.
A work breakdown structure is like an assembly Bill of
Materials – it lists all of the components in the final product and shows
graphically how they fit together from individual parts (Tasks), through
subassemblies (Activities), to the top level assemblies (Deliverables). And the WBS developed for project management
much like the Bill of Materials developed for assembly and they serve much the
same purpose. Complex BoMs with randomly
arranged layers are normal. Likewise, there
is nothing wrong with (defective about) a WBS like this and I’ve certainly seen
many PMs comfortable with this (un)structure.
As already mentioned, large projects have many (thousands
of) tasks and the hierarchical structure is needed to organize the work. The intuitive choice for organizing the work,
as a box is examined and decomposed, is to build the structure into
progressively more levels, as shown above.
This is evident to most practitioners and quite obvious.
But this blog is for presenting Best Practices and I’m going
to explain why an alternative, not necessarily as intuitive, is the Best
Practice. Let’s say you have a project
template that you use that has four deliverables and usually takes a couple of
months. Thus, you produce a deliverable
every couple of weeks. Then you get a
request for a really BIG version of this same project that will take two
years. The intuitive approach, as
discussed, would be to build out detail within each box (for assemblies, what
they would call exploding the BoM). You
would then have your familiar project structure with possibly several
additional levels.
But do you really want to have only four deliverables over a
two year period? Do you want to “go
dark” for six months at a time? This is
not a Best Practice. All projects need
frequent deliverables to get meaningful feedback on the quality of the
work. Consultancy
PMs in particular benefit from frequent deliverables so that they can book
the revenue.
As more deliverables are added to the WBS, it naturally
flattens out so that a PM only needs a limited number of levels. Gone are the Assemblies, Subassemblies, and
Hemi-Demi-Semi-assemblies. You can even deduce
that a WBS with many layers would be a red flag to review the frequency and distribution
of the deliverables.
I have run many large projects with only three hierarchies
within the project: Deliverable,
Activity, and Task. Further, unlike the
example above that appears to have evolved randomly, a planned, well-structured
WBS is the sign of an organized project.
Have you run a project where you didn’t have control over
the WBS? How did it turn out?
No comments:
Post a Comment